Privacy Policy & Code of Conduct



Vanilla Deco is the Data Controller of this website and can be contacted via nicki@vanilladeco.com. Vanilla Deco (from here on in referred to as the “Website”) is governed by the following Privacy Policy.

We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what information we may collect and how it will be used. This statement only applies to this Website.

 

The personal data we collect and why we collect it

 

Information You Voluntarily Submit to the Website: 

We may collect personal information from you such as your name or email address. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form.

Information We Collect from Others: 

We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.

Automatically-Collected Information: 

We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

Cookies: 

We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalised experience on the Website.

 

How your information may be used

  • We may use the information collected in the following ways:

  • To operate and maintain the Website;

  • To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;

  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;

  • To respond to your comments or inquiries;

  • To provide you with user support;

  • To track and measure advertising on the Website;

  • To protect, investigate, and deter against unauthorised or illegal activity.

 

Third-party use of personal information

 

We may share your information with third parties when you explicitly authorise us to share your information.

 

Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Website currently uses the following third-party service providers:

Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Mailchimp – this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications.

At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent.

 

Anonymous data

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

 

Publicly available information

If you create a user profile on the Website or leave a comment, certain information may be publicly visible.

 

Cookies

The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customise Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

 

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.

 

Advertising

 

Display Ads:
We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies. No personally identifiable information is shared with the Website’s ad providers.

 

Retargeting Ads:
From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website.

 

Sponsored Content Tracking Pixels:
This Website may engage in sponsored campaigns with various influencer networks, brands, and agencies. All sponsored content is duly disclosed in accordance with the FTC’s requirements. From time to time, these sponsored campaigns utilise tracking pixels (aka web beacons), which may contain cookies to collect data regarding usage and audience. This information is collected by the sponsoring company to track the results of the campaign. No personally identifiable information collected by the Website is used in conjunction with these tracking pixels.

 

Affiliate Program Participation:
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

 

Newsletters:
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behaviour will not be passed on to third parties.

 

Rights related to your personal information


Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at nicki@vanilladeco.com to be removed from our mailing list.

Access – You may access the personal information we have about you by submitting a request to email nicki@vanilladeco.com.

Amend – You may contact us at emailtheidc@gmail.com to amend or update your personal information.

Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to email nicki@vanilladeco.com

Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.

 

Sensitive personal information

 

At no time should you submit sensitive personal information to the Website. This includes your social security or National Insurance number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Contact Information
At any time, please contact us at nicki@vanilladeco.com with questions related to this Privacy Policy.

 

Code of conduct

 

A. Responsibility to society

1.     I shall exercise reasonable skill and care in conformity with the normal standards of my interior design profession, competence in the conduct of my business and act at all times with honesty.

2.     In performing professional services, I shall at all times consider the health, safety and welfare of the public.

3.     I shall accept a professional obligation to enhance quality of life within the community through design excellence.

4.     In performing professional services, I shall not knowingly violate the law or advise or assist clients in conduct I know to be illegal.

5.     I shall not make misleading, deceptive or false statements or claims regarding my professional qualifications, experience or performance.

6.     I shall undertake to perform professional services only when I am qualified by education, training or experience to do so.

7.     I shall endeavour to act in the best interests of ecology and the natural environment and wherever possible to promote the conservation of energy and the recycling of materials.

 

B. Responsibility to the client

1.     Before accepting an assignment, I shall confirm in writing to the client the scope and nature of the project involved, the interior design services to be performed, and the method of remuneration for those services.

2.     I shall provide the client with written terms and conditions of employment prior to commencement of work.

3.     I shall not knowingly accept any position in which their personal interests conflict with their professional duty.

4.     I shall treat all knowledge and information relating to my clients' intentions, production methods and/or business as confidential and shall not divulge such information without the consent of the client. Notwithstanding the above, however, I may reveal such information to the extent I reasonably believe is necessary (1) to stop any act which creates a significant risk to public health and safety and which I am unable to prevent in any other manner, or (2) to prevent any violation of applicable law.

5.     I shall act with fiscal responsibility in the best interest of the client and shall maintain sound business relations with suppliers, industry and trades to ensure the best possible service.

6.     I shall not sub-contract the principal design work commissioned by a client without the client's full knowledge and consent.

7.     I shall not accept payments or benefits which may impair my ability to remain impartial and transparent in all their dealings on behalf of clients.

8.     I shall ensure that clients are advised of their own responsibilities.

 

C. Responsibility to other interior designers and colleagues

1.     I shall neither accept instructions from my clients which knowingly involve plagiarism, nor shall they knowingly copy the work of another designer.

2.     I shall neither attempt, directly or indirectly, to supplant another designer, nor compete with another designer by means of any unfair inducement.

3.     I shall not knowingly accept any professional engagement upon which another designer has been acting, without notifying that designer.

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Interior Design Services, Sourcing and House Staging, based in Weybridge, Surrey, serving clients across Surrey, Sussex, Berkshire & South West London.

©2020 Vanilla Deco